SERVICE SERVICE SERVICE

 

New Vehicle Sales
We are a Blue Oval Certified Ford Dealership with a commitment to high customer service and satisfaction. We have a huge selection of all of the newest models because we stock up. Not only are we a very large Ford dealer but we also have a storage facility were we can pack in extras of each model line. We are one of the first Ford Dealers to be delivered when the new model lines are released and we are one of the last to run out.


Pre-owned Vehicles
We have a large selection of pre-owned vehicles but we do not retail every vehicle that comes in. If it isn't nice, we won't retail it. Our reputation is too important to us. All of our pre-owned vehicles come with a Carfax vehicle history report. They have been fully inspected and serviced. And we stand behind them with our used car guaranty. They come with a minimum of our 30-day, 1,000-mile limited warranty. Many of them are still under the manufactures warranty. We also offer an unconditional 7-day exchange. We have many repeat and referral customers because of our commitment to high quality vehicles, service and customer satisfaction.


Financing
We have an excellent finance department who care about your needs. With a wide range of programs through over 27 major lenders we have a program that will best serve you. We offer Fast approvals at competitive terms and are confident that you will be very satisfied with our professionalism and service.


Online Appraisal Form
We offer a thorough online appraisal form that asks all the right questions. We need nice trades and will purchase your car even if you don't buy ours.  


Service Center
A large number of our repeat customers come from people who take advantage of our world class service department. Koons Sterling Ford's service department is in the top 10% in the country for customer satisfaction with Ford. We offer service loaners and have a modern customer lounge with internet access and a plasma TV. Our service department is top notch with a reputation of fixing the problem right the first time. We are very competitive with our service prices and will save you time and money by getting it right the first time.


Parts Center
Our million dollar parts department compliments our service department well. We only carry authentic Ford parts and Ford approved parts. We have over a million dollars worth of parts in stock ready for you and on hand for our service department. We also have a fantastic locator and runner service that will get us most parts with in a day. If we don't have it, we will get it very quickly.

 

Other Service

National Tag & Title Service
When you buy a car from us, we can handle your tag & title work for your state. You will only pay state tax for your state of registration. 

Shipping
We can assist with shipping your new or pre-owned vehicle anywhere in the US and will offer sound advise even if you aren't buying from us.
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