Koons Sterling Ford

Saved
Call 571-520-5815 Directions

Connected Services

Create Your Perfect Drive

Get the most out of your Ford vehicle with the latest software, services and upgrades.

Learn more

Driving Reimagined

Driver using a smartphone hands-free inside the vehicle
BlueCruise hands-free driving display showing lane change assist
Truck parked in a driveway at night with security lighting on

BlueCruise is Hands-Free Highway Driving

Experience a smooth journey as the system helps control the steering, braking, and acceleration of your vehicle while keeping your centered in your lane. A driving-facing camera ensures your eyes remain on the road. This means you can relax, enjoy the drive, and arrive feeling completely revitalized.

Learn more
Koons Sterling Ford in Sterling VA

Available Connected Navigation

The Open Road, Clearer Than Ever

Select SYNC® 4-equipped vehicles offer available navigation features such as real-time traffic, offline maps, and route saving. For electric vehicles, the smart routing feature finds fast chargers near you and calculates the best route to take.

Learn more
Koons Sterling Ford in Sterling VA

Ford Security Package

Safeguard What’s Yours

The available Ford Security Package helps you protect one of your most valuable assets. It is included for a year from your new-vehicle warranty start date on equipped vehicles.

Search Inventory

Truck Bed Camera

The available Ford Truck Bed Camera is a smart security camera for your truck bed. When paired with an active Ford Security Package plan, the Ford Truck Bed Camera provides real-time truck bed monitoring via the Ford app when the vehicle is parked. Available on 2024 and newer F-150® and Super Duty® trucks.

Theft Alerts

Stay connected and informed with customizable push notifications from the Ford app. Receive alerts if your vehicle is tampered with and choose the notifications that matter most to you.

Start Inhibit

Remotely lock down your vehicle so it can’t be started even if someone has an authorized key nearby. Start Inhibit is easily accessible from your Ford app vehicle dashboard so that you can activate at any moment with a simple slider.

Stolen Vehicle Services

Ford offers Security Package customers access to a dedicated 800 number that is managed 24/7 by live agents. If your vehicle goes missing, file a police report first. Then call the dedicated 800 number to authorize recovery agents to work directly with law enforcement to try to track and recover your vehicle in real-time.

Learn More

FAQ

How much do Ford Connected Services cost?

Available Connected Services pricing varies by service and by Ford vehicle, year, and model. Use the Ford app to connect your Ford to your phone, view available Connected Services plans and prices, and activate complimentary trials specific to your Ford vehicle VIN.

Not yet a Ford Owner? Browse and add specific available Connected Services online when building and pricing a new Ford vehicle, add Connected Services at your dealership, or add them later in Ford app.

Why should I download the Ford app and activate my vehicle modem?

Because it unlocks access to features that let you remotely control and manage your vehicle. Downloading the Ford app and activating your vehicle’s modem connects your Ford to your phone so you can use features like available Phone As A Key , door lock/unlock, and remote start/stop. It also lets you remotely check your current mileage, fuel level, and tire pressure.

Downloading the Ford app and activating your modem is also the first step in activating available Connected Services complimentary trials and paid add-on services like BlueCruise . Available Connected Services vary by vehicle, year, and model, so connecting your Ford to your phone ensures you can view all available complimentary and paid services.

How do I activate a Ford Connected Service?

Downloading the Ford app and activating your modem is the first step in activating Connected Services complimentary trials and paid add-on services like BlueCruise. Once your Ford vehicle is added to your Ford app garage, you can view, activate, buy, and cancel your VIN-specific Connected Services from within the Ford app. If you don’t have an app-enabled smartphone, you can also manage your Connected Services by logging into your Ford account on the web.

Is Wi-Fi® required for Ford Connected Services?

No, Wi-Fi is not required to activate your modem or use Connected Services. After you download the Ford app, you can connect your Ford vehicle to your phone vehicle using just your smartphone and your cellular service data plan. Message and data rates may apply. If you are having trouble activating your vehicle's modem, contact your local dealer for support or call 800-392-3673.

Is Wi-Fi® required for over-the-air software updates ?

No, Wi-Fi is not required as most software updates are downloaded and installed while you drive, if you have automatic updates turned on, via the vehicle's activated modem. Some software updates require the vehicle to be parked with the ignition off during installation, in which case we encourage you to use Wi-Fi to help ensure a faster, uninterrupted download. When not connected to Wi-Fi, software updates will be delivered directly to your vehicle using the vehicle modem via cellular connection.

I bought my Ford vehicle used. Do I get any complimentary free trials?

Currently, complimentary trials are included on eligible new and certified pre-owned Ford vehicle purchases with trial lengths varying by model. But you can still connect your phone to your Ford vehicle via the Ford app to view, purchase, and manage available Connected Services.

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license charges. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.